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Data Deletion Request

Last updated: 15 October 2025

We respect your right to privacy and control over your personal data. If you would like to request the deletion of your personal information from The Wee Hive, you can do so using the form below.

Before You Request Deletion

Please take a moment to review the following important information:

Important Notes:

  • Data deletion is permanent and cannot be undone
  • We will process your request within 30 days as required by UK GDPR
  • We may need to verify your identity before proceeding with deletion
  • Some data may be retained if required by law (e.g., financial records)

What Data Will Be Deleted?

When you request deletion, we will permanently remove:

  • Account Information: Your name, email address, and account credentials
  • Profile Data: Your preferences, saved searches, and location settings
  • Communications: Newsletter subscriptions and communication history
  • Provider Data: If you're a provider, your business listings, class information, and media

What Data Cannot Be Deleted?

Certain data may be retained for legal or legitimate business reasons:

  • Financial Records: Payment and subscription history (required for accounting and tax purposes)
  • Legal Requirements: Data we're required to keep by law
  • Anonymized Data: Analytics data that has been fully anonymized and cannot identify you
  • Security Logs: Records needed to maintain platform security and prevent fraud

Before Submitting Your Request

We recommend:

  1. Download Your Data: If you'd like a copy of your information before deletion, contact us at support@theweehive.co.uk to request a data export
  2. Cancel Subscriptions: If you're a provider with an active subscription, you may want to cancel it first to avoid future charges
  3. Review Alternatives: Consider whether you'd prefer to simply deactivate your account instead of permanent deletion

Submit Your Data Deletion Request

Please complete the form below to request deletion of your personal data. We will send a confirmation email to verify your identity before proceeding.

What Happens Next?

  1. Verification Email: We'll send you an email to verify your identity and confirm your request
  2. Processing: Once verified, we'll begin the deletion process within 30 days
  3. Confirmation: You'll receive a final email confirming that your data has been deleted

Need Help?

If you have questions about data deletion or would like to discuss alternatives, please contact us:

Your Data Protection Rights

In addition to data deletion, you have other rights under UK GDPR:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain types of processing

To exercise any of these rights, please contact us at support@theweehive.co.uk.

Complaints

If you're not satisfied with how we handle your data deletion request, you have the right to lodge a complaint with:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

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